Czech Speaking Customer Support Job in Greece

JOB TITLE: Customer Support
LOCATION: Athens, Greece
WORKPLACE: Remote within Greece
INDUSTRY: BPO/Call Centre
LANGUAGE: Fluent Czech, B2 English
SALARY: 1100€ - 1200€
RELOCATION:Provided

Responsibilities:
- Dealing with customer queries for various issues related to products or services.
- Provide information about products and services to the customers over the phone.
- Escalation and rerouting of the issues to other departments if required to do so.
- Provide technical/non-technical phone support to customers.

Requirements:
- Fluent in Czech and B2 or medium level of English Language
- Ability to walk customers through complex procedures from start to finish.
- Basic knowledge of troubleshooting technical issues will be an advantage.
- Excellent level of computer and internet using skills with MS Office
- Should have the adaptability to a fast-paced work environment in the company.
- Customer-oriented approach that is capable of matching the brand’s reputation.




- General technical/troubleshooting skills and a natural curiosity-driven personality

Salary & Benefits:
- Monthly gross basic salary
- 2 extra full salaries paid per year (pro rata)
- Monthly performance bonus (some projects give this bonus)
- If working on Sunday or Greek holidays (75% extra of day's salary)
- Overtime paid, according to pay scale (based on shift timing)
- Free Greek language course
- Health insurance from the first day
- International working environment
- Welcome event for all new employees
- On-site canteen (discounts for employees)
- Help in the bank and tax registration process
- Training provided (paid as part of employment)

Pay: 1,100.00€ - 1,200.00€ per month

Application Question(s):
- What is your phone number?
- Are you willing to relocate to Greece for this job?
- Are you ok with a customer support level job?

Work Location: In person

📌 Czech Speaking Customer Support Job in Greece (España)
🏢 DK Global Recruitment
📍 España