JOB DESCRIPTION

Are you ready to make an impact in the world of digital payments? Join our team where your analytical prowess and problem-solving skills will help shape the future. We offer a stimulating environment with opportunities for constant learning and expanded responsibilities.

Job responsibilities
- Utilize independent judgment and technical expertise to resolve exceptions and enhance control environments for technical, financial, and operational processes.
- Conduct research and data analysis to address non-routine payment lifecycle issues and ensure accurate, timely fund transfers across various products.
- Define project requirements and metrics using process models, and lead or contribute to process optimization initiatives to improve quality and customer experience.
- Coach, train, and mentor team members to uphold high service standards and serve as an escalation point for junior team members.

Required qualifications, capabilities, and skills




- Advanced knowledge of integral payment processing operations and systems architecture to support operational efficiency and change management.
- Proficiency in data analysis techniques to interpret and communicate insights for informed decision-making with senior stakeholders.
- Commercial and growth mindset to adapt to fast-paced environments and new business initiatives, with strong interpersonal and communication skills.
- Understanding of cybersecurity controls and anti-fraud strategies to protect information and systems, and ability to navigate dynamic environments with evolving priorities.
- Familiarity with continuous improvement methodologies and design-thinking techniques to drive continuous improvement initiatives.
- Fluent spoken and written English and Spanish

Preferred qualifications, capabilities, and skills
- German, Dutch, Italian and French speaker is a plus
- Knowledge of some automation tool or basic coding skills
- Experience with operations, controls and problem solving related to Paymen

📌 Payment Lifecycle Analyst (Madrid)
🏢 JPMorganChase
📍 Madrid