Position Overview

The Pool & Beach Waiter is far more than just an order taker—you are a host, a storyteller, and the heartbeat of the guest experience. As a key touchpoint for guests lounging on our beach beds, sofas, or cabanas, your energy, knowledge, and attention to detail help create unforgettable moments of relaxation, indulgence, and connection.

You know our menu and beverage offerings inside out and are always ready to recommend with confidence and flair. Beyond delivering food and drinks, you’re delivering ambiance, elegance, and the signature lifestyle of our brand.

Key Responsibilities

Provide premium, attentive, and stylish food and beverage service in line with brand standards

Guide guests through the full culinary and beverage experience, including daily specials and wine pairings

Take ownership of a specific pool or beach section, offering highly personalized service to every guest

Confidently take orders and handle billing and payments with accuracy and discretion

Anticipate guest needs, offering proactive suggestions and responding promptly to requests





Maintain a polished, elegant presence and deliver service with warmth, professionalism, and style

Keep service stations and guest areas pristine, well-stocked, and visually appealing

Collaborate seamlessly with runners, kitchen, bar, hostesses, and supervisors to ensure smooth operations

Assist in the setup, daily service, and closing procedures of your section

Ensure all hygiene, safety, and quality protocols are followed, including legal checks for alcohol service

Address and resolve guest concerns with diplomacy and escalate issues when needed

Share knowledge about the brand, our general locations, and upcoming seasonal events with confidence

Participate actively in team briefings, training sessions, and daily service meetings

Embody the energy and excellence of the brand at all times—on and off the floor

Required Qualifications and Competencies

Previous experience in a similar r

📌 Poolside Concierge (Málaga)
🏢 Nikki Beach Hospitality Group
📍 Málaga