Think it, design it, implement it.

As bsport scales, operational efficiency becomes a strategic lever, not just a cost concern. We're creating this role to lead the intelligent automation of our internal processes, with a clear mandate: deploy agentic AI systems that meaningfully reduce manual workload, streamline team structures, and sustain the quality bar our customers expect.

This is a high-impact, cross-functional position sitting within the Operations. You will own the AI automation roadmap end-to-end, from identifying opportunities to shipping production-grade agents and work directly with team leads to redesign workflows around what machines do best.

The role:

AI Agent Design & Deployment
- Identify and implement agentic AI solutions targeting the highest-leverage opportunities: cross-team friction points, high-volume processes, and high-cost operations
- Design multi-step AI workflows using tools such as n8n, Zapier, LangChain, or equivalent orchestration platforms
- Build integrations between AI agents and our core systems (CRM, ERP, support tooling, data warehouse)




- Ensure deployed agents are robust, monitored, and continuously improved based on output quality

Operational Redesign
- Audit existing processes to quantify automation potential and project FTE impact
- Collaborate with department heads to redesign team structures around automated workflows
- Define clear KPIs for each automation initiative: time saved, error rate, cost per unit, and headcount optimisation
- Drive org-wide adoption through documentation, training, and change management

Strategic Leadership
- Own the internal AI automation roadmap and report progress to senior leadership
- Build a rigorous evaluation framework to measure the ROI of each initiative
- Stay ahead of the AI tooling landscape to ensure bsport is using best-in-class solutions
- Contribute to company-wide thinking on responsible AI deployment

You would be great fitif you have:
- 5+ years of experience in operat

📌 Lead AI Automation (Barcelona)
🏢 bsport
📍 Barcelona