Enterprise Service Manager, Global Delivery Payroll (BAU)
It's never been a more exciting time to join Vistra.
At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business - to help our clients achieve progress without friction.
But progress only happens when people come together and take action. And we're absolutely committed to building a culture where our people can do just that.
We have an exciting opportunity for you to join our team as Enterprise Service Manager, Global Delivery Payroll (BAU), this full time position is based in Budapest and offers European coverage.
Purpose of Role
Reporting to the Global Delivery Director - Payroll, the Enterprise Service Manager (ESM) is a strategic and hands‐on position responsible for the successful planning, designing and execution of integral payroll delivery without friction to Vistra clients.




The ESM role will be responsible for focusing on client retention and growth by ensuring that client payroll services are administered in an accurate and timely manner whilst maintaining high levels of client satisfaction.
Scope
Manage a portfolio of Tier 1 and Tier 2 clients.
The primary role will require strong client engagement, strong Global Delivery Knowledge and understanding, internal stakeholder management and strong communication skills across many differing cultures.
The role will require a strong background in Global Payroll Delivery. Understanding how to develop and implement Global Standards that ensures both delivery resilience and managing risk mitigation strategies when issue arise.
In times of 'Crisis' this role will become the Single point of contact for both internal and client stakeholders. So a 'cool head' under pressure is necessary to assist in local recovery of underperformance whilst providing client communication of resolution activity and ne

📌 Enterprise Service Manager, Global Delivery Payroll (España)
🏢 Vistra
📍 España