MuleSoft Platform Operations / Platform Engineer
About the role
We are looking for MuleSoft Platform Operations / Platform Engineers to join an international, cross-functional technology environment.
We are currently hiring across different levels of seniority, from profiles focused on L2 operational support to more experienced engineers working on L3 operations, automation, reliability, and platform engineering.
This is a platform operations position, not an API development role.
Depending on your experience and seniority, you may be involved in areas such as:
- L2 production support and incident resolution
- L3 troubleshooting and escalated incident management
- Platform automation and continuous improvement
- Capacity and performance management
- Self-healing and auto-remediation initiatives
- Deployment, release, and change support
- Operational excellence and platform reliability

You will work in a multi-cloud environment with technologies such as MuleSoft Anypoint Platform, Terraform, OpenShift, ArgoCD, GitHub, AWS, and Azure, collaborating with internal teams,



external providers, and international stakeholders.
If you enjoy platform operations, production troubleshooting, automation, infrastructure, and working on complex enterprise environments, this could be a great fit.
What you'll do
Depending on your seniority and experience, your responsibilities may include:
- Operate and support MuleSoft platforms in production environments
- Investigate and resolve incidents within agreed SLA timelines
- Perform platform troubleshooting, log analysis, and system diagnostics
- Handle L2 support activities and, for more senior profiles, manage escalated L3 incidents
- Support major incidents, service restoration activities, and operational recovery procedures
- Support deployment, release, and production change activities
- Execute and maintain runbooks, SOPs, recovery procedures, and knowledge articles
- Identify recurring issues and contribute to Root Cause Analysis

📌 MuleSoftPlatform Operations Engineer (Madrid)
🏢 Capitole
📍 Madrid