07 sep
|
Silversea.
|
España
Qualifications: * SHIPBOARD Employment * Minimum of two (2) years Butler/guest facing experience in a luxury hotel, resort or cruise line environment * Professional Butler or luxury service certification such as "The International Butler Academy) is an advantage * Previous shipboard experience is highly preferred * Excellent fluent English (verbal and written). Excellent communication skills and additional languages such as (French, Spanish, Italian, Russian, mandarin, Arabic, Japanese are an asset). * Excellent interpersonal and leadership skills؛ ability to lead, motivate, and develop a culturally diverse workforce Duties and Responsibilities: * Ensure delivery of exceptional butler services to guests * Ensure all guest orders, requests, enquiries are fulfilled timely & efficiently * Conduct embarkation inspections of all VIP suites * Ensure in-suite arrival procedures are executed to brand standards. * Lead, coach, train, and develop the Butler Team to consistently deliver superior service performance aligned with brand expectations. * Mentor and prepare the Senior Butler for managerial responsibilities * Meet or exceed brand‑defined performance targets and KPIs for the Butler Team.
📌 Butler Manager (España)
🏢 Silversea.
📍 España