Company Description
Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,500 associates at 28 locations support national and international customers in more than 35 languages, primarily from the automotive, travel and logistics sectors as well as information and communication technology.

Job Description:
Archimedes had one of his best ideas in the bath. We know that good ideas can arise anywhere and, with our adaptable working policy, you can work in a way that suits you, your project and your team.

Work isn't just about you; it's about those you live with, love and look after. You can only take care of business if we help you take care of those around you.

Ready to learn,



grow and inspire others? We are looking for our new generation of remote partners to impress our clients and develop true and meaningful relationships with them.

In exchange we are ready to offer you all our best: top-class training programs, plenty of support for your professional and personal development, and the cherry on top: With us, you can develop as an expert, leader, in agile teams or projects, switching functional areas, projects or functions. There are many options open to you and many ways you can define your career. Whichever direction you choose, we'll help get you there.

As a Customer Representative some of your daily responsibilities will be:
- Be the image of the company and service and ensure high customer experience by responding, escalating and following up all requests.
- Follow the company's Internal Regulations, policies as well as the service's work instructions and processes.
- Achieve the individual and service key performance indicators.
- Strive to continuously develop and improve the processes

📌 Italian Customer Service Agent (Barcelona)
🏢 Bosch Group
📍 Barcelona