REQ-10114967
- 14/05/2026
- HR Expertise
- Madrid, Spain
- ING Hubs

At ING Hubs Spain we are looking for an Employee Journey Expert

Your role and work environment:
We are looking for a talented and enthusiasticEmployee Journey Expertto join ourHRteam within the new Hubs Spain (based in Madrid).

Your key responsibilities:
As an Employee Journey Expert you will:
- Manage onboarding and offboarding ensuring timely and proper compliance with Social Security and the SEPE of employees. Also, in the ERP and in the needed different platforms.
- First point of contact for any employee queries. Support employees and improve the employee experience by providing end-to-end HR solutions to solve their issues.
- Responsible of documented internal procedures - including updates.
- Be responsible of the correct administration of employee benefits (meal vouchers, insurances )
- Positively contribute to manage employee data and pay management accurately and on time.
- Control data accuracy: organizational changes update on ERPs.
- Provide a best-in-class experience to ING Hubs team,



in collaboration with the rest of ING Hubs Spain HR team and other departments.
- Support on payroll process, in close cooperation with the provider.

What are we looking for?
- University degree in related topics: Labour Relationships, Law
- 3 to 5 years of experience and knowledge in employee lifecycle related processes management.
- Show knowledge on Spanish legislation in force, applicable to payroll and HR Administration processes. HR Risks and Compliance mindset.
- Experience in managing employee benefits in a large company.
- Experience and knowledge in employee lifecycle related processes management.
- Show knowledge on Spanish legislation in force, applicable to payroll and HR Administration processes. HR Risks and Compliance mindset.
- Knowledge of international mobility to ensure proper compliance in all processes involved in this area.
- Will to learn and challenge vigente processes & tools,

📌 Employee Journey Expert (Madrid)
🏢 ING Hubs
📍 Madrid