Madrid, Spain | Hybrid | Full-Time

Start Date: 7 September 2026

About the Role

We are currently looking for a French-Speaking Account Manager to join our client's growing team in Madrid, Spain.

This is a hybrid position, combining office-based and remote work. The adecuado candidate will be a confident French speaker with strong communication skills, a customer-focused mindset, and an interest in developing long-term business relationships.

If you are motivated, commercially minded, and enjoy working in an international environment, this could be an excellent opportunity to develop your career in Spain.

Key Responsibilities
- Manage and develop relationships with French-speaking clients and customers.
- Act as the main point of contact for assigned accounts.
- Understand client needs and provide appropriate solutions.
- Maintain strong and professional relationships with existing customers.
- Identify opportunities to increase customer satisfaction, retention, and account growth.
- Follow up with clients regarding requests, issues, and ongoing activities.




- Collaborate with internal teams to ensure a smooth customer experience.
- Monitor account performance and work towards individual and team targets.
- Maintain accurate and up-to-date customer information in internal systems.
- Handle customer queries professionally and efficiently.
- Identify potential upselling or cross-selling opportunities where appropriate.
- Ensure a high level of service and customer satisfaction at all times.

Requirements
- Fluent/native-level French – C1/C2 level.
- Good command of English for communication in an international working environment.
- Previous experience in Account Management, Customer Success, Sales, Business Development, Customer Service, or a similar role is an advantage.
- Excellent verbal and written communication skills.
- Strong relationship-building and interpersonal skills.
- Customer-oriented and solution-focused approach.
- Ability to work independently as we

📌 French-Speaking Account Manager (Madrid)
🏢 Cross Border Talents
📍 Madrid