Overview

Base location: Spain, Italy, Germany or UK

Regions covered: Europe

The Learning and Development Manager (LDM) is primarily responsible for the successful development, delivery, execution, commissioning, management, and evaluation of all of the client’s training-related needs. Working closely with the Senior Learning & Development Leader & Syneos Health (SYNH) Deployment Solutions field-based teams.

Responsibilities
- Be the learning development manager and go-to expert for all relevant projects within Deployment Solutions Europe.
- Ensures any course/ programme design alignment is in line with client business goals and results-focused outcomes so the impact can be measured effectively.
- Assess and validates client needs to identify training gaps, document outcomes, and recommend learning solutions to meet the client needs of the project; includes strategic engagement with the client throughout the project.
- Oversees implementation of and delivers all training programs, including Initial Training Programmes, new starter backfills training and advanced training,



virtual training & cycle meetings.
- Works with Field Sales Management Team to provide coaching and support on field effectiveness.
- Conducts initial and ongoing training needs analyses.
- Develops Training Roadmaps, which include a defined curriculum with recommended modality and sequencing, that enables learner outcomes.
- When necessary, commission and manage third-party providers to develop and/or deliver specific training needs.

Job Requirements
- Educated to Degree level ideally in L&D; or Life Sciences.
- ABPI Qualified.
- Previous Sales / KAM experience within Pharma Essential.
- Experience in working within an L&D; Business Unit or COE within Pharma.
- Competent understanding of training theory, ALPs, course/ instructional design, and in-person and remote delivery modalities.
- Experience in evaluating the effectiveness of training.
- Ability to travel nationally and internationally.
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📌 Learning & Development Manager - Europe (Madrid)
🏢 Syneos Health Clinical
📍 Madrid