DESCRIPTION:
At Amazon, we are seeking a Project Manager to spearhead a transformative initiative that will fundamentally reshape our PXT (People Experience and Technology) operations over the next 2-3 years. This role sits central to process excellence and technological innovation, driving standardization and digital transformation across all Business Lines within PXT operations. The position will be instrumental in revolutionizing our operational landscape through the strategic integration of AI technologies and advanced content management systems like AZA and COREX.
This strategic position pioneers the integration of AI-driven solutions that will fundamentally transform our operational capabilities. By focusing on creating structure, consistency, and seamless collaboration, the Project Manager will play a pivotal role in elevating our operational standards and preparing our processes for the next generation of HR technology, building a foundation that will support our continued growth and innovation.
Key job responsibilities
Customer Obsession & Insist on the Highest Standards:
- Lead comprehensive process mapping and standardization across business lines
- Establish robust governance frameworks ensuring consistent quality
- Create user-friendly, efficient workflows that enhance employee experience
- Monitor and maintain high standards in process implementation
Ownership & Deliver Results:
- Drive end-to-end process standardization initiatives
- Establish clear metrics and KPIs for success
- Track and report on efficiency gains and cost optimization
- Ensure successful adoption of standardized processes
- Work with field PXT teams to align on single, standardized processes
Invent and Simplify:
- Design and implement AI-ready workflows using tools like AZA and COREX
- Identify opportunities for process automation and optimization
- Create streamlined, scalable solutions for complex operational challenges
- Develop innovative approaches to process standardizati