Medium Business Inside Sales Manager - German Speaking
Description -
The Medium Business Inside Sales Manager leads a team of Commercial Inside Account Executives, developing end-to-end account strategies and driving sales engagement for medium business accounts, either directly or through channel partners. This role is responsible for guiding, coaching, and supporting team members to ensure individual development and overall sales effectiveness, with a focus on achieving sales quotas, expanding the customer base, and fostering strong relationships with both customers and channel partners.
Key Responsibilities
- Team Leadership: Oversee a team of 10–15 iAEs, providing guidance, coaching, and support to develop individual team members and drive overall sales effectiveness.
- Sales Coverage: Develop targeted business plans and allocate resources to achieve sales and margin goals, using tools like heatmaps and whitespace analysis.
- Pipeline Management: Maintain and analyze opportunity identification, qualification,
and management; develop strategies to hunt new logos within low or no SOW accounts.
- Business Acumen: Develop budget plans and manage inside sales resource allocation based on market trends and data-driven forecasts.
- Customer Retention & Growth: Retain existing customers while identifying and pursuing upsell and cross-sell opportunities for PC++ (including headsets, displays, carepacks).
- Channel Sales: Build solid relationships with channel teams to enable iAE and PBM alliance for successful implementation.
- Customer Experience: Coordinate with customer support teams to address issues and ensure a seamless experience.
- Recruitment & Training: Recruit, onboard, and train inside sales resources to ensure skill and knowledge development, including specialization in PC++.
- Performance Management: Evaluate and guide employee performance, supporting individuals through sales challenges and managing results for all performers.
- KPI Tracking: Define and t
📌 Medium Business Inside Sales Manager (Barcelona)
🏢 HP
📍 Barcelona