Regional Major Loss Manager - Salary Competitive
You’ll be joining Aviva’s Major Loss team during an important period of growth and transformation. Our teams support customers through some of the most challenging home claims they will ever face. This role plays a key part in strengthening our capability, developing our people, and delivering consistent, high‑quality outcomes across the region.
A bit about the job
You’ll lead a team of Major Loss Field Adjusters who manage domestic property claims ranging from £50,000 to £250,000. The role exists to ensure we support customers with expertise, accuracy, and compassion when they need us most. You’ll oversee all operational and technical elements, driving high standards in quality, estimating, cost control, and customer service. You’ll build capability across the region by coaching, developing, and supporting your team. You’ll also work with colleagues across Claims to improve processes, share insight, and help shape future ways of working.
Skills and experience we’re looking for
- Experience in a managerial role leading a team within a specialist claims area.
- Experience handling complex property claims, ideally including losses exceeding £100,000.
- Strong understanding of building practices and regulations linked to reinstatement work.
- Ability to plan, prioritise, multi‑task, and deliver within agreed timeframes.
- Excellent communication skills, with proven experience coaching and mentoring others.
What you’ll get for this role
Our purpose – with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we deliver on that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
- Salary competitive depending on location, skills, experience, and qualifications
- Bonus opportunity – 10% (presente amount depends on your performance and Aviva’s)
- Generous pension scheme – Aviva will contribute up to 14%, depending on what you put in
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📌 Major Loss Field (España)
🏢 Aviva
📍 España