What makes us Qlik? A Gartner® Magic Quadrant™ Leader for 15 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 integral customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.
The Agentic Customer Success Manager Role
The Agentic Customer Success Manager (CSM) is a scaled role focused on driving retention and product adoption across a large volume of Qlik customers. Using automation and data-driven insights, this role is designed for someone who thrives in a high‑velocity environment and wants to maximize customer impact through intelligent, tech‑led engagement rather than traditional one‑to‑one management. As Qlik continues to grow its SaaS footprint,



we need CSMs who can leverage agentic frameworks and our full product suite to keep customers healthy, engaged, and successful at scale.
What makes this role interesting?
Work at the intersection of data, AI, and customer experience — you'll be one of the first CSMs at Qlik to operate in an agentic‑first mode[JV1] with Qlik leading the way, using automation and intelligence to drive outcomes for hundreds of customers simultaneously.
- Accelerate your career on a clear progression path from Associate CSM through to Principal CSM, with defined scope, skills, and expectations at every band — and a culture that rewards ownership and initiative and can lead to further opportunities. [JV2]
- Join a globally recognized, Gartner Magic Quadrant Leader that is actively investing in the future of AI‑driven customer success. You'll have real tools, real data, and real autonomy to make a measurable difference to customer outcomes.
- You'll need to balance managin

📌 Agentic Customer Success Manager (Barcelona)
🏢 Qlik
📍 Barcelona