Customer Service Assistant

As a Customer Service Assistant, I am responsible for providing friendly, professional, and efficient support to customers. My role involves responding to customer inquiries, resolving issues, processing requests, and ensuring that every customer receives a positive experience.
Key Responsibilities:
~Respond to customer inquiries by phone, email, and online channels.
~Assist customers with orders, products, services, and account-related questions.
~Resolve complaints and customer concerns professionally and efficiently.
~Process customer requests and maintain accurate records.
~Follow up with customers to ensure their issues have been resolved.
~Work closely with other departments to address customer needs.
~Maintain a professional and positive relationship with customers.
~Contribute to improving customer satisfaction and overall service quality.

Key Skills:
Customer communication, problem-solving, active listening, teamwork, organization, attention to detail, and time management.

📌 Immediate start Customer service assistant (España)
🏢 Gabriela Ruiz
📍 España