Scopely is looking for an IT Support Technicia n to join our IT team in Seville on an on-site basis, working 4-5 days a week from the hub.
We are a integral team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
The IT/Ops team keeps everything behind the scenes running smoothly and we make sure all teams are equipped and connected - whether across the office or halfway around the world. Be employees' first point of contact via service desk, email, chat and in person
Triage, prioritize, and own tickets in Jira through resolution, with accurate details and timely communication
Troubleshoot complex workstation, connectivity, and collaboration-tool issues across macOS, Windows, iOS, and Android; Google Workspace, Okta, JumpCloud, Microsoft 365
Support office connectivity, VPN, meeting rooms, and AV setups
Maintain organized equipment storage and accurate inventory records
2+ years of IT support or service desk experience
~ Experience with macOS, Windows, iOS, Android, peripherals,



and business applications
~ Working knowledge of Google Workspace, Microsoft 365, Okta, Zoom, and endpoint management
~ Hands-on experience with Jira Service Management or a comparable ticketing platform
~ Experience using AI tools in IT operations with an understanding of responsible use, privacy, and human oversight
~ Strong English communication skills

Experience with Jamf Pro, Meraki, NinjaOne/NinjaRMM, or similar endpoint/network-management platforms
Basic scripting in PowerShell, Bash, or Python
IT service management, endpoint, cloud, or security certification
Please submit your CV in English.
At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that This role will have access to sensitive and/or confidential employee or customer personally identifiable information (PII) and/or Company financial information, and therefore will be subject to backgro

📌 IT Support Technician (España)
🏢 Scopely
📍 España