07 sep
|
FeverUp
|
España
We’re Fever , the world’s leading tech platform for culture and live entertainment.
To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. We’ve teamed up with major industry leaders like Netflix, F.Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading integral investors CRM
The CRM team focuses on building lasting relationships with our users from the moment they first encounter Fever. We craft targeted communications, special offers, and data-driven insights to strengthen loyalty and improve every interaction.
Own the end-to-end CRM strategy across email, push notifications, and in-app messaging,
ensuring alignment with business objectives and marketing priorities.
Define and evolve the CRM playbook, identifying opportunities to improve team structures, processes, and operating frameworks as the function scales.
Ensure CRM initiatives contribute to engagement, retention, customer experience, and revenue growth.
Lead and develop a team of CRM specialists, providing direction, support, and clear ownership across initiatives.
Define team priorities and ensure projects are delivered efficiently and with high quality.
Establish quality assurance processes, review mechanisms, and operational standards across all CRM activities.
Technical Excellence & CRM Infrastructure
Oversee the technical quality of CRM campaigns, automations, and customer journeys.
Define standards for scalable, reliable, and efficient CRM execution.
Identify technical limitations, operational risks, and opportunities for improvement be
📌 CRM Project Executive (España)
🏢 FeverUp
📍 España