Project Manager ServiceNow WSD / IWMS - Fully Remote - Spain

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Context
We are deploying an Integrated Workplace Management System (IWMS) on the ServiceNow Workplace Service Delivery (WSD) platform. The solution will standardise Real Estate, Workplace and Facilities Management processes within a single integrated system.
This is a general, multi-phase rollout involving multiple internal stakeholders and external delivery vendors. We are looking for a Project Manager to lead project governance and delivery oversight from the client side, coordinating internal digital teams and external partners through delivery, go-live, hypercare and transition to support.

Key responsibilities
- Own project governance and overall execution oversight.
- Manage project scope, timelines, risks, issues and dependencies through structured RAID management.
- Coordinate internal digital stakeholders, the ServiceNow platform owner and external delivery teams.




- Lead steering committees, governance forums and regular project-status meetings.
- Prepare and maintain project reporting for key stakeholders.
- Track milestones, deliverables, acceptance criteria and overall project progress.
- Monitor vendor performance and manage escalations where required.
- Coordinate readiness activities for testing, deployment and go-live.
- Oversee hypercare and the transition to business-as-usual support.
- Ensure effective collaboration across a global, multinational project environment.

Mandatory skills and experience
- At least five years’ experience as a Project Manager delivering projects end to end.
- Proven experience in project governance, reporting and RAID management.
- Strong change-management and milestone or schedule-management experience.
- Experience managing vendors within a consulting, systems-integrator or technology-delivery environment

📌 ServiceNow Project Manager (España)
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