Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.
Founded in 2015, Perk has grown into a general company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We guide new customers from signup to launch, providing consultative, administrative, technical, and educational support to maximize the customer's experience with the Perk platform.
As an Implementation Specialist (French Market), you must be a change management and consultative expert who digs in deeply to understand customer needs and provides customers with a tailored solution that meets their needs. In order to serve the customer beyond the bounds of the platform you'll produce a thoughtful rollout plan that accurately covers the scope of the specific customer's needs, including immediate travel and a long term success.
The IS ensures that new customers are fully prepared to use Perk to book their business travel, by executing platform configuration, providing technical support and troubleshooting, and user readiness. This includes configuring customer accounts to their specifications and requirements, providing proactive support on any integrations, as well as coordinating and executing tailored training sessions with key customer stakeholders.
That means preparing and executing onboarding plans through the use of project management.
Proactively providing customers with recommendations with your experience and data-driven best practice recommendations.
Coordinate and conduct training sessions for newly onboarded customers, including executive-level stakeholders and company-wide training.
Validate customer configuration and account satisfaction by monitoring customer booking behaviour post-implementat
📌 French Speaking (Cataluña)
🏢 Travelperk
📍 Cataluña
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