Mandarin Oriental, Barcelona is looking for a Reservation Agent to join our Reservations Department team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Barcelona is an exclusive 5-star hotel located on Barcelona's Passeig de Gràcia, home to several historic modernist works and architectural gems by Gaudí.
The hotel belongs to the Mandarin Oriental Hotel Group, an international hotel management group with more than 38 luxury hotels,



resorts and residences with a worldwide presence in Asia, Europe and the Americas.
Mandarin Oriental Barcelona has 120 rooms, 28 of which are suites. All of our exquisite rooms and suites are uniquely decorated by Patricia Urquiola.
In addition to accommodation, the hotel offers exclusive event spaces for weddings, corporate meetings, conferences and private celebrations.
Regarding the hotel's gastronomy, we feature a two Michelin-starred restaurant, an award-winning cocktail bar, the beautiful Mimosa Garden and a rooftop terrace with spectacular city views.
The hotel Spa consists of 8 treatment rooms, an indoor swimming pool and a fully equipped fitness centre.

About the job

Based at Mandarin Oriental, Barcelona, within the Reservations Department, the Reservation Agent is responsible for delivering an exceptional guest experience through efficient reservation management, personalized communication and revenue optimization. The Reserv

📌 Reservations Agent (Barcelona)
🏢 Mandarin Oriental Hotel Group
📍 Barcelona