- Review, verify, and validate administrative, employment, and occupational health and safety documentation for client companies, workers, and equipment.
- Deliver training sessions on the Nalanda platform to project owners and subcontractors.
- Design and develop training content and resources to support platform users.
- Create platform guides, user manuals, and other support materials for subcontractors.
- Manage national and international contracts, including company registration, credential distribution, and project documentation review.
- Provide customer and subcontractor support via email and phone, resolving queries and supporting them throughout the process.
- Monitor changes in regulations and validation criteria, ensuring requirements are correctly applied according to each client’s specific needs.
- Prepare customized reports in line with client-specific requirements.

Requirements
- Previous experience in customer service, administrative support, or a similar role.
- Strong communication and problem-solving skills.
- Excellent organizational skills,



with the ability to manage multiple tasks and priorities effectively.
- High attention to detail and a continuous improvement mindset.
- Fluency in German and English, both written and spoken.
- Proficiency in Microsoft Office.
- Collaborative, proactive, and reliable, with a strong sense of ownership and commitment to achieving team goals.

Core Competencies
Demonstrates expertise in administrative support and customer service, with a strong focus on training content development and regulatory compliance. Proficient in managing contracts and providing effective support to clients and subcontractors in both German and English.
Highest-signal resume keywords
- Customer Service Experience
- Training Content Development
- Regulatory Compliance Monitoring
- Fluency in German and English
- Proficiency in Microsoft Office

ATS Optimization Keywords
Hard Skills
- Administrative Support
- Training Development
- Con

📌 Documentation Verification Administrator, German (Madrid)
🏢 Jobtailor
📍 Madrid