E-commerce & Growth Manager
Palma de Mallorca | Full-time | On-site (not remote)

We’re partnering with an independent luxury watch and fine jewellery house in Palma de Mallorca, entering an important stage of its digital development.

We’re looking for an E-commerce & Growth Manager to take ownership of the B2C digital channel and help develop the next stage of the online business.

This is a broad, hands-on role for someone who understands how e-commerce, CRM, analytics, digital acquisition and customer experience work together to drive qualified interest, conversion and revenue.

For high-value, considered purchases, success isn’t only about an online transaction. It’s also about building trust and turning digital engagement into private appointments, client relationships and sales.

What you'll own

✔ Drive the commercial performance of the B2C digital channel, from qualified traffic to conversion and revenue.
✔ Manage and continuously improve the website experience, including merchandising, product pages, customer journey and conversion.




✔ Develop CRM and clienteling capabilities, including segmentation, lead nurturing, automated journeys and retention.
✔ Build and optimise the private appointment funnel, connecting digital engagement with high-touch sales.
✔ Use analytics to understand customer behaviour, identify opportunities and set priorities.
✔ Coordinate digital product launches and ensure the website reflects the brand’s products, stories, events and collaborations.
✔ Drive SEO and GEO initiatives to improve organic visibility and discoverability across search engines and AI-powered search, with a particular focus on website structure, product pages and content.
✔ Oversee digital acquisition and work closely with the external Performance Marketing agency, setting objectives, analysing results and challenging performance when needed.
✔ Coordinate agencies, developers and internal teams to make sure digital priorities are executed effectively.

What we're

📌 E-commerce & Growth Manager (Islas Baleares)
🏢 TACTIC TALENT
📍 Islas Baleares