Customer Onboarding Intern (España)

Customer Onboarding Intern (España)

07 sep
|
Amenitiz
|
España

07 sep

Amenitiz

España

We started Amenitiz to make technology accessible to independent hoteliers all over the world - whether they are in the heart of Paris or the Uyuni Salt Flats in Bolivia.

At Amenitiz, you’ll be working with us toward our shared vision to bring knowledge and innovation to the hospitality industry. We are committed to empowering independent hoteliers and helping them focus on what matters the most to them: crafting fantastic experiences for their guests.

As a Customer Onboarding Intern at Amenitiz you will:
- Be part of an amazing team of people, working closely with your team leader, and delivering the best service possible to hoteliers and property owners.
- As the next in line after the sale, you will have a direct impact on ensuring client acquisition, by showing and demonstrating the value of Amenitiz for their businesses.
- You will use great product knowledge, pedagogy & empathy skills to ensure client retention and make sure Amenitiz will be the last tool they need
- You will have a direct impact on customer satisfaction & product adoption,



by building great trust and show your expertise of the industry.
- Make sure clients know how to use Amenitiz and help them become product experts themselves.
- Build solid relationships with our customers to limit the churn rate by setting them up for success.
- Ensure optimal use of the solution and look for opportunities to increase revenue per customer by offering relevant cross-selling solutions.

About you:
- Fluent in native French and have excellent communication skills as well as good communication skills in English.
- You have at least some previous experience in handling direct communication with others in a professional setting.
- You are a solution finder rather than a problem solver.
- You have strong customer orientation and the ability to adapt to other people needs.
- Empathy is one of your strongest abilities, you are able to put yourself in the customers’ shoes and actively handle their requests.
- Exce

📌 Customer Onboarding Intern (España)
🏢 Amenitiz
📍 España

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