Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. Envíe su solicitud a continuación después de leer todos los detalles y la información de apoyo sobre esta ocasión de trabajo. The Customer Service Specialist (Road Freight) manages international road freight shipments across EU and non-EU countries, coordinates transport and customs processes, ensures documentation accuracy, and monitors shipments to guarantee efficient and timely delivery. Essential Job Functions: - Coordinate international road freight shipments across Europe and non-EU countries, from pickup to final delivery. - Manage the complete transport process, including collection, operational coordination, shipment tracking, customs coordination, and last-mile delivery. - Prepare, review, and manage all transport and customs documentation required for import and export road freight operations. - Coordinate customs clearance processes with customs brokers, customers, carriers,



and internal teams to ensure compliance with international trade regulations. - Monitor shipments proactively to ensure on-time deliveries and resolve operational incidents efficiently. - Maintain constant communication with customers, carriers, customs brokers, and internal teams regarding shipment status, documentation, and operational updates. - Handle customer billing and validate supplier invoices accurately. - Build and maintain strong relationships with customers by providing excellent customer service and timely responses. - Collaborate with other company branches and partners across Europe and internationally to ensure efficient operations and customer satisfaction. - Perform other duties as assigned. Physical Requirements: - Position may require extended periods of sitting, computer use, standing, and walking. Some light lifting may be required in certain situations. Other Skills and Abi

📌 Customer Service Specialist (Lugo)
🏢 Crane Worldwide Logistics
📍 Lugo