Homeclub is seeking a Lead & Call Performance Coordinator to manage inbound leads and ensure timely follow-up across CRM and telephony tools. The role focuses on maintaining phone coverage, owner assignments, and SLA compliance to convert opportunities into bookings.
You will analyze funnel metrics, identify gaps, and drive continuous improvement while coaching teams for better customer interactions. The adecuado candidate is bilingual (English and Spanish), highly organized, and comfortable
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📌 Lead Call Performance & CRM Coordinator (Madrid)
🏢 Homeclub
📍 Madrid
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