07 sep
|
Ennismore
|
Barcelona
07 sep
Ennismore
Barcelona
SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square‑meter ballroom with abundant natural light, breakout rooms catering to all size of meetings, a rejuvenating spa, and a state‑of‑the‑art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!Job DescriptionWhat you’ll do...- Support the team with the Food & Beverage operations.- Deliver food and beverages to guest rooms promptly, ensuring presentation, quality, and service standards are consistently met.- Prepare, organise, and check trays, trolleys, amenities, and all necessary equipment before delivery.- Collect trays, trolleys, and service equipment from guest rooms in a timely manner while maintaining cleanliness throughout the operation.- You’re the face of our guests’ experience and you bring your own flavour to the(ir) table, making sure that from the moment they arrive to when they leave, they’re having a great time.- Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves.- Work with the rest of team in keeping things running smoothly and tidily.- Describe the selection of drinks and menu items to guests by offering interesting,
and vivid descriptions of each item’s origin, taste and preparation methods.- Set up your outlet – stock up on all the supplies you’ll need and manage your inventory.- Ensure that food and beverages are well stocked.- Ensure overall cleanliness and maintenance of the working area.- Be ready to jump into other ad‑hoc duties when your colleagues need your help, that might include serving other outlets like rooms service, bar or terrace.- Work with your restaurant and kitchen colleagues to offer a seamless food service.- Comply with departmental policies, procedures, and service standards.- Anticipate the needs of our guests with an attentive and intuitive service.- Assess customers’ needs and preferences and make recommendations.- Pay attention to dissatisfied guests and respond appropriately to ensure their satisfaction.- Assess guests' needs and preferences so that you are able to advise appropriately.- Properly and accurately close guest checks; process cash and creditcard payments; properly settle voided checks or complimentary items.- Complies with safety and HACCP standards.QualificationsWhat we are looking for...- +2 years of experience in hospitality within food & beverage.- Some college and/or advanced training in food and beverage management valuable.- Ability to multitask,
work in a fast‑paced environment and have a high‑level attention to detail.- Excellent verbal and written communication skills. Fluent in Spanish and English.- You make people feel good – your team, guests and colleagues alike. You make a positive impact.- You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate aboutwhat we can achieve together.- You take ownership of important issues, solve problems, and make effective decisions.- You learn quickly and adapt to SLS’s unique culture.- You are humble and open to ideas. We leave our ego at the door and help get things done.- You’re up for doing things differently and trying (almost) everything once.- You want to be part of a team that works hard, supports each other and has fun along the way.Additional InformationWhat's in it for you...- The opportunity to join an innovative, fast‑growing, international group that’s committed to not just building new hotels but building a integral brand.- The chance to challenge the norm and work in an environment that is both creative and rewarding.- Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.- A competitive package and plenty of opportunity for development.- Excellent discounts across the entire Ennismore family of brands.SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder‑built brands with purpose at their heart. Ennismore is a joint‑venture with Accor, formed in 2021.#J-18808-Ljbffr
📌 Waiter / Waitress (In-Room Dining) (Barcelona)
🏢 Ennismore
📍 Barcelona