FEDCEL GROUP, S.L. is an international BPO services provider based in Barcelona, Spain. We deliver top-tier support to our general partners, and we are now expanding our team with Turkish-speaking specialists.Asegúrese de leer detenidamente la información sobre esta oportunidad antes de presentar su candidatura.Role Overview:As a Customer Support Agent, you will assist iGaming players through live chat, email, and phone — ensuring a fast, friendly, and professional service experience.Key Responsibilities:- Deliver excellent support to Turkish-speaking clients.- Respond to inquiries via phone, email, and chat in a timely manner.- Identify, troubleshoot, and resolve issues or escalate when necessary.- Record all interactions accurately in the company's CRM system.- Maintain a professional, empathetic, and solution-oriented attitude.Requirements:- Fluent Turkish and English (working proficiency).- Excellent communication and interpersonal skills.- Strong problem-solving ability and patience.- Basic computer literacy (MS Office, CRM systems). xqysrnh- Prior experience in customer service is a plus, but not required.

📌 Customer Support With Turkish (Barcelona)
🏢 FedCel
📍 Barcelona