Regional Major Loss Manager - Salary Competitive
Youll be joining Avivas Major Loss team during an important period of growth and transformation. Our teams support customers through some of the most challenging home claims they will ever face. This role plays a key part in strengthening our capability, developing our people, and delivering consistent, high-quality outcomes across the region.
A bit about the job
Youll lead a team of Major Loss Field Adjusters who manage domestic property claims ranging from £50,000 to £250,000. The role exists to ensure we support customers with expertise, accuracy, and compassion when they need us most. Youll oversee all operational and technical elements, driving high standards in quality, estimating, cost control, and customer service. Youll build capability across the region by coaching, developing, and supporting your team. Youll also work with colleagues across Claims to improve processes, share insight, and help shape future ways of working.
Skills and experience were looking for
- Experience in a managerial role leading a team within a specialist claims area.
- Experience handling complex property claims, ideally including losses exceeding £100,000.
- Strong understanding of building practices and regulations linked to reinstatement work.
- Ability to plan, prioritise, multi-task, and deliver within agreed timeframes.
- Excellent communication skills, with proven experience coaching and mentoring others.
What youll get for this role
Our purpose with you today, for a better tomorrow is a promise we make to our colleagues too. And one of the ways we deliver on that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
- Salary competitive depending on location, skills, experience, and qualifications
- Bonus opportunity 10% (presente amount depends on your performance and Avivas)
- Generous pension scheme Aviva will contribute up to 14%, depending on what you put in
- 29 days holiday
📌 Major Loss Field (Cheste)
🏢 Aviva
📍 Cheste