B Customer Support Lead (Madrid)

B Customer Support Lead (Madrid)

07 sep
|
Naboo.app
|
Madrid

07 sep

Naboo.app

Madrid

Role based in Barcelona - EU work permit mandatory - No VISA sponsorship

Full-time position - Monday to Friday - 38 hours per week

About Naboo
Naboo is the European leader in MICE procurement. We are a team of 250 builders, passionate about events, tech and AI. We help our Enterprise and SMB clients book, plan, pay and procure all their corporate events.

Whether it’s a business lunch or a full-blown annual retreat overseas, Naboo makes it happen smoothly and efficiently, eliminating tedious tasks with AI-powered automation. Our event specialists focus on delivering tailored advisory and effective support to clients and vendors.

Naboo is no longer just a French success story. We are becoming a integral category leader with offices in Paris, Barcelona, Montreal, Hamburg, New York and Singapore. Naboo is scaling fast with strong backing from top-tier international investors.

Role & Responsibilities
You will be part of our Finance Operations based in Barcelona. On a day to day basis you will:





Make sure past events have the correct final amounts from each supplier and are correctly invoiced to Clients

Provide clear answers to Clients/Suppliers when they have questions about invoices, purchase orders and payments.

Follow-up on outstanding items and manage potential disputes

Manage cancellations and event postponements

Participate in the improvement of internal processes

Recruit, onboard, and train junior team members

Compensation & Benefits

Package : 30000€ to 40000€ depending on experience

Alan health insurance: 100% coverage for the employee alone (no coverage for spouse or child)

Cobee card credited each month with €150 to cover transport and meal expenses

Sports subscription with Classpass

Occasional remote: 1 day per week once probation period is approved

Beautiful offices in the center of Barcelona

Top-notch work equipment (MacBook)

Events that bring our team together

Ideal Candidate

You have 2+ years of experience in a Finance / Billing Operatio

📌 B Customer Support Lead (Madrid)
🏢 Naboo.app
📍 Madrid

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