Are you a AIOPS Technician in Madrid seeking a new interesting challenge? ?

If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for ?

✍️ WHAT WILL YOU DO?
We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks:
Operate and evolve an enterprise event management ecosystem based on Splunk ITSI.
Own the episode lifecycle, including correlation, aggregation, prioritisation and remediation activities.
Onboard new monitoring sources from ingestion through production deployment.
Manage integrations across monitoring, ITSM and on-call platforms.
Design and deliver automated remediation capabilities and recovery actions.
Build and maintain AI-assisted operational agents and knowledge retrieval capabilities.
Evaluate, pilot and support migrations to new AIOps platforms and tooling.
Perform incident investigations, root cause analysis and operational documentation management.

? WHAT TECHNOLOGIES, METHODOLOGIES OR TOOLS WILL YOU USE?
Splunk ITSI
ServiceNow
PagerDuty
Python
GitLab CI/CD




LangGraph
FastAPI

? WHAT ARE WE LOOKING FOR?
Years' experience: 3 to 10 years
English: B2
Required qualification: FP or university degree
Hands-on experience with enterprise event management or AIOps platforms.
Strong integration engineering skills using REST APIs and webhooks.
Production-level Python development experience.
Experience with CI/CD delivery practices.
ITIL incident, problem and change awareness.
Agile/SAFe delivery experience.
? WHERE AND WHEN?
Workplace: Hybrid — Madrid
Work Schedule: 8x5 + oncall, 9:00AM – 18:00PM

? WHAT CAN WE OFFER YOU?
Permanent contract ? - We offer indefinite contracts from the first day.
Pay and benefits ? - Competitive salary and a adaptable compensation plan adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance).
Work from home ?️ - We offer you a financial support every month for your working from home expen

📌 AIOPS Technician (Madrid)
🏢 Tata Consultancy Services
📍 Madrid