Get ready for the career adventure of a lifetime in sunny Valencia, Spain At weWow, you'll thrive in a dynamic scale-up environment, collaborating with some of Europe’s most exciting and fast-growing brands. Join our international community of passionate professionals, where personal and professional growth are at the heart of everything we do.
Behind the brand.
Winparts is one of the leading online automotive retailers in Europe, helping customers find the right car parts, accessories and maintenance products quickly and easily.
Driven by expertise, innovation and customer focus, Winparts has built a strong reputation as a trusted partner for both car enthusiasts and everyday drivers. With an extensive assortment, expert advice and a commitment to exceptional service, Winparts helps customers stay on the road with confidence.
Their values say it all: Be the Expert, show you care, drive growth, keep it real and stay curious.
How you make an impact.
You wow customers through phone, email, WhatsApp and chat interactions
You support customers throughout their entire journey,
from product advice to orders and returns
You provide expert guidance and help customers find the right solution for their vehicle-related needs
You identify opportunities to advise customers and recommend suitable products
You take ownership of customer questions and ensure a smooth and positive experience
You demonstrate empathy and solution-oriented thinking when handling customer issues
You collaborate with internal teams to continuously improve customer experience and processes
You contribute to customer satisfaction, loyalty and business growth through every interaction
What we value in you.
You speak native-level French
Additional language skills, especially Dutch, are considered a strong plus
You are available full-time (39 hours per week)
You have experience in customer service, sales, customer experience or a similar customer-facing role
You are highly educated and posse
📌 Customer Support Agent @ Winparts | French Native (Madrid)
🏢 Wewow
📍 Madrid