Company Description

General Wind Service (GWS) is one of Europe's largest providers of onshore and offshore wind turbine installation and maintenance services worldwide. Operating in over 40 countries, including the United States, Germany, and South Africa, GWS delivers high-quality solutions tailored to client expectations while maintaining flexibility and efficiency. With business units in 11 countries, GWS ensures a close connection to customers and rapid responsiveness to local market demands. Backed by Fred. Olsen Ocean, a company with a rich heritage since 1848, GWS continues to set industry standards with skilled personnel and a commitment to excellence.

Job description

The Field Support Coordinator is the first point of contact for GWS field technicians and is responsible for providing clear communication, administrative support, and coordination between technicians and internal departments.

This is not a technical support or line management role.

Responsibilities
- Maintain regular contact with travel technicians via email, phone, meetings, and site visits




- Provide accurate and timely information as the primary contact for technicians
- Communicate project assignments and ensure technicians understand requirements
- Hold routine check-ins with technicians and escalate concerns when needed
- Update and maintain the Qualification Matrix with accurate data
- Maintain and update technician CVs with skills, experience, and project history
- Gather feedback from Site Managers and Leaders and ensure proper documentation
- Monitor technician utilization and share relevant information with the Resource Allocation Team
- Coordinate annual leave requests with Resource Allocation Team, Project Management, and Site Management
- Support HR and Management in disciplinary processes by providing required documentation and following procedures
- Manage onboarding checklists for new technicians and support all offboarding steps
- Approve internal expenses within defined

📌 Field Support Coordinator (Madrid)
🏢 Global Wind Service
📍 Madrid