The Senior Technical Writer is an individual contributor role embedded at the intersection of Product, Engineering, and Customer Experience. The right person owns every piece of content that helps our Sales and customers understand, install, integrate with, and get value from Webfleet’s products — across hardware, software, and developer-facing APIs — from first draft through translation, publication, and ongoing maintenance. It is a high-scope, high-ownership role that requires equal comfort with structured authoring tools, developer documentation, project coordination, and stakeholder management. This position liases with complex stakeholders, vendors and marketing to drive the associated deliverables across the business into our product portfolio.
Here’s a little taste of your challenge:

Product Content:

Product kits, posters, and box inserts (print-ready and digital formats), including in-box and online materials localised for all markets.
Version control and update cycles tied to product releases.
Maintain the Product Availability Matrix, ensuring quarterly accuracy.




User & Installation Guides:

Digital user guides for all hardware and software products.
Installation guides formatted for knowledge base and video library.
Maintenance and accuracy review on existing documentation.
Webfleet Release Communications:

Quarterly digital release calendar for customers and partners.
Release notes for hardware and software updates.
How-to and technical workflow content for end users.
API & OEM.connect Documentation:

Customer-facing API reference docs, integration guides, and changelogs.
OEM.connect documentation covering setup, configuration, and use cases.
Maintain accuracy as endpoints, and integration specs evolve.
Localization & Translations:

Manage the on-premise translations platform day-to-day.
Intake, route, and track all translation requests from internal teams on non- marketing projects.
Own vendor procurement, review cycles, and quality sign-off for produc

📌 Senior Technical Writer (Madrid)
🏢 Bridgestone America
📍 Madrid