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Account Manager

role at

InPost España

Everything you are looking for and more

Support the company's business growth by managing and developing a portfolio of clients, ensuring a strong relationship, high satisfaction, and achievement of commercial targets.

This role combines account management with a solid understanding of digital sales processes (marketplaces, checkout, brand visibility, etc.) to deliver solutions that add value and improve the customer experience.

Responsibilities and objectives

Manage and develop the assigned client portfolio, ensuring satisfaction, retention, and identification of new opportunities within each account.

Understand clients’ operational and technological needs (marketplaces, e-commerce, retailers) and coordinate tailored solutions.

Work closely with IT, Operations, and Marketing teams to support integrations, onboardings, issue resolution, and improvements in logistics workflows.

Analyze account performance, market activity, and competitive trends to identify growth opportunities.

Prepare commercial proposals,



presentations, and activity reports.

Requirements

3–4 years of experience in Account Management, Business Development, or commercial roles in digital, logistics, or e-commerce environments.

General understanding of last‑mile delivery models (PUDO, Lockers, Home Delivery, Fulfillment).

Familiarity with online purchasing processes (checkout, order management tools, integration software).

High level of English.

Proficiency with CRM tools and digital environments.

Proactive, organized, and goal‑oriented mindset.

Strong communication and negotiation skills.

Customer‑centric approach and collaborative working style.

Ability to prioritize and adapt to dynamic and fast‑changing environments.

Offer

Language platform

Online platform for lifelong learning

Versátil remuneration services can be contracted

Because we don’t settle — we go further and multiply impact (10X Attitude).

Because w

📌 Account Manager (Madrid)
🏢 Inpost España
📍 Madrid