We are on a mission to pioneer the world's next era of play. As we grow across Europe and Latin America, we're building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day.
As a
Business Process Analyst
at Super, you will combine business analysis, process modelling, and emerging technology - including AI - to drive end-to-end business improvement across multiple functions and geographies. Bridging business and technology, you will leverage BPMN methodologies, process tools, and data insights to identify opportunities, define solutions, and deliver measurable outcomes.
What The Role Involves
Analyse and document business requirements across multiple functions and geographies
Map and model business processes using BPMN 2.0 standards
Use BPM tools such as BusinessOptix or SAP Signavio to design, analyse,
and optimise processes
Conduct as-is / to-be analysis to identify inefficiencies, risks, and automation opportunities
Partner with stakeholders to align business needs with technology and data-driven solutions
Support the identification and evaluation of AI-driven opportunities, including process automation, decision support, and predictive analytics
Facilitate workshops, process discovery sessions, and stakeholder interviews
Translate business requirements into functional specifications and user stories
Collaborate with delivery teams to ensure solutions meet business needs
Define and track KPIs and process performance metrics
Maintain process documentation, governance standards, and repositories
What We Are Looking For
Bachelor's degree in Business Administration, Information Systems, or a related field
5+ years of experience in Business Analysis and/or Process Improvement roles
St
📌 Business Process Analyst (Madrid)
🏢 Super
📍 Madrid