07 sep
|
Timeleft
|
Madrid
Timeleft is seeking an Enablement & Operations Manager to own the systems, processes, and enablement for Customer Support and Trust & Safety, spanning enablement and operations. You will lead onboarding, knowledge management, and a quality program while managing a QA Analyst and driving AI-assisted workflows.
In this hands-on leadership role, you will configure Zendesk, govern automation, and monitor dashboards to deliver scalable, high-quality CX operations, partnering with product, tech, data,
📌 CX Enablement (Madrid)
🏢 Timeleft
📍 Madrid