The successful applicant will be engaged as a locally engaged staff member by the Australian Embassy, Madrid.

About the Department of Foreign Affairs and Trade

The role of the Department of Foreign Affairs and Trade (DFAT) is to advance the interests of Australia and Australians internationally. This involves strengthening Australia’s security, enhancing Australia’s prosperity, delivering an effective and high-quality overseas aid program, and helping Australian travellers and Australians overseas.

The department provides foreign, trade and development policy advice to the Australian Government. DFAT also works with other Australian government agencies to drive coordination of Australia’s pursuit of general, regional and bilateral interests.

About the Position

Key responsibilities of the position include but are not limited to:
- Provide high-quality reception services, including managing phone enquiries, maintaining phone directories, managing mail services, and attending to the reception counter and public spaces.




- Perform administrative tasks related to the ongoing provision of consular and passport services.
- Develop and maintain a strong network of contacts and working relationships that is relevant to the Department of Foreign Affairs and Trade divisions in Canberra, other embassies, local authorities, and the private sector that will contribute to the provision of high-quality consular and passport services.
- Contribute to crisis preparedness by assisting with contingency planning, consular response team training and assist with consular crisis responses at the Embassy.

Qualifications/Experience
- Ability to contribute effectively as a member of a small team, including proven initiative, cooperation, flexibility, and reliability.
- Written, oral and interpersonal communication skills in English and Spanish, and an ability to communicate empathetically, clearly and simply with a variety of stakeholders from diverse backgrounds in-person, over the phone

📌 Consular/passports Officer (Madrid)
🏢 Australian Embassy
📍 Madrid