About the role

As part of its Strategic Plan, Spendesk decided to address

customer growth

through two different teams within the Sales Department:
Business Development : Responsible for

acquiring

new customers

Account Management : Responsible for

growing

and

developing

existing customers

As an Account Manager, you’ll report directly to our Head of Account Management. It’s an opportunity to play a

pivotal role

in driving business growth by

nurturing

and

expanding

relationships

with our

existing customers . You’ll manage a large portfolio with the goal of driving expansion through upsell, cross-sell, and contract negotiation.
Key Responsibilities

You will

own a dedicated portfolio

of Customers with the responsibility of

developing

it through proactive territory plans.

You will

hunt

for opportunities for

upsell

and

cross-sell

by maintaining a high level of touch points through outbound and inbound activities.

You will

understand client needs ,

business objectives , and

challenges

to effectively position our





products/services

You will be responsible, for those customers, for the

entire sales cycle from potential identification to closing

: Qualification > Discovery > Technical Validation > Commercial proposal > Signature.

You will

understand the customer ecosystem

(third party providers, software solutions used) to identify business opportunities.

You will maintain

accurate records

of client interactions, transactions, and progress using

CRM

software.

You

will work closely

with a dedicated team of Customer Success Managers ensuring the achievement of all key metrics related to customer growth, retention and Spendesk product usage growth. You will collaborate with Product, Marketing, Customer Success and Strategic Partnerships by providing customer feedback to drive product innovation.

What’ll give you an edge in this role

minimum 1 year of

sales experience

in any industry: Our onboarding is designed to help you thri

📌 Account Manager (Madrid)
🏢 Spendesk
📍 Madrid