FRENCH SELECTION (FS)

French speaking Operations Manager (Bilingual French & English) - IT or SaaS sector

Location: Barcelona
- Hybrid work 3 days a week in the office_

Salary: up to €60.000 per annum, plus bonus

Ref: 8231BN

A well-established SaaS provider with integral operations.

Main duties: To manage operations and maintenance of the international systems and ensure they remain reliable and compliant with client contracts.

The role:
- Oversee the maintenance of both on-site equipment and back-office IT systems, including emergency fault response and planned maintenance
- Liaise with and provide technical support to vendors, external service providers and on-site technical teams
- Build and maintain strong client relationships and manage commercial and contract-related enquiries
- Understand contractual requirements and ensure operations remain fully compliant and meet performance targets
- Manage operational budgets, Profit/Loss performance and track spending against forecasts




- Develop and execute strategic plans and support frameworks for new projects
- Drive continuous improvement and operational efficiency initiatives for existing projects
- Record and report KPI performance and provide team or individual training where required
- International travel required
- Fluent in French and English to high business standard (written and spoken) - Essential
- Experience in a similar operations management role within the IT or SaaS sector - Essential
- Degree in IT, Engineering or related technical field preferred
- Strong understanding of IT Service Management Framework (ITIL) and comfortable with ticket management tools
- Previous experience in budget and P&L; management
- Excellent communication and negotiation skills

The salary: up to €60.000 per annum

Job Types: Full-time, Permanent

Pay: Up to 60,000.00€ per year

Work Location: In person

📌 French Speaking Operations Manager (Barcelona)
🏢 French Selection UK
📍 Barcelona