Customer Service Representative - Halifax Customer Service Representative - 25,150 - Halifax
Join Cova Insurance An Award-Winning Place to Work At Cova Insurance, were here to protect what matters most from homes and vehicles to businesses and livelihoods. What truly sets us apart is our people and culture.
Were proud to have been recognised as theBest Place to Work at the Modern Claims Awards 2026 a reflection of our commitment to creating a supportive, inclusive and empowering environment where everyone can thrive. We have an exciting opportunity to join us atCova Insurance , where youll be part of an inclusive and supportive organisation that puts people first, both our customers and our colleagues.
The Team - Join our Customer Claims team, where helping people is at the heart of everything we do. Our team supports customers through important moments, providing reassurance, guidance and practical solutions when they need us most.
You'll work alongside supportive colleagues who are committed to delivering great customer outcomes and creating a positive team environment where everyone can learn and succeed.
What does a typical day as a Customer Service Representative look like?
- Supporting customers when they need us most and guiding them through their claims journey
- Deliver exceptional service and create positive customer experiences
- Work alongside passionate colleagues in a supportive team environment
- Make important decisions and solve problems every day
- Help protect customers and the business by identifying fraud risks
- Learn new skills through structured training and ongoing coaching
- Build a career with genuine opportunities for growth and progression
No insurance experience? No problem.
Our dedicated Learning & Development team will give you all the training you need , and our supportive leadership team will be there to guide and encourage you every step of the way. All we ask is that you have a genuine passion for helping customers.
This role is
📌 Customer Service Representative (Oset)
🏢 Covea Insurance
📍 Oset
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