Are you fluent in Finnish and passionate about IT support? This is your chance to join a leading multinational technology BPO company in sunny Malaga Why Join Us? Exciting international workplace Be part of a dynamic and multicultural team. Career growth opportunities Access to specialized courses and development programs. Comprehensive training Get fully paid training on company processes and technology. Competitive salary & benefits Based on your experience, skills, and performance. Work-life balance A structured schedule with no overnight shifts. Your Responsibilities Provide 1st-level IT support via phone, email, and chat. Assist employees with system operations, troubleshooting, and peripheral devices. Perform root cause analysis to resolve technical issues. Monitor and categorize IT tickets in the ITSM system. Use knowledge databases to provide quick and accurate resolutions. Collaborate with 2nd-level support teams and external service providers. What Were Looking For Fluent Finnish speaker (C1 level) with strong written and spoken skills.



Good command of English to communicate effectively within the team. Experience in IT support 1st or 2nd level support in a corporate environment. Strong technical knowledge including Windows 10, Office 365, MS Teams, and hardware/software troubleshooting. Familiarity with ITSM ticketing systems ideally ServiceNow. Analytical and problem-solving mindset to handle technical challenges effectively. Customer-focused approach with a strong sense of responsibility. Willingness to learn and grow with motivation to develop technical and soft skills. What We Offer Excellent remuneration package based on experience and performance. Full paid training on company procedures and technology. Career development programs including specialized courses and language training. Positive and friendly work environment in a collaborative and creative team. Guidance and support to help you reach your career potential. Work schedule: Monday to Sunda

📌 Finnish-Speaking Technical Support Advisor Malaga,Spain (Málaga)
🏢 Cross Border Talents
📍 Málaga