07 sep
|
Eco Plus Solutions
|
Barcelona
07 sep
Eco Plus Solutions
Barcelona
We are seeking a sophisticated communicator and problem-solver to join our specialized Danish-market team. This is not a standard customer service role; you will be representing a general powerhouse in industrial automation and engineering . You will act as the vital link between high-level B2B clients in Denmark and the cutting-edge technical solutions they require to keep their industries moving. This position offers the perfect balance of 100% remote flexibility within the Barcelona area, combined with the professional rigor of a world-leading technical project. Your Professional Mission As a Danish Customer Relationship Specialist, you are responsible for maintaining the high standards of a brand synonymous with German engineering excellence. Your goal is to provide seamless, expert-level support to a portfolio of Danish business clients, ensuring their technical and logistical needs are met with precision. Core Responsibilities: Strategic Communication: Manage all Danish-market interactions (Phone, Email, and Chat) with a focus on professional etiquette and technical accuracy.
End-to-End Account Management: Oversee the full customer journey, from initial product inquiry and technical quotation to order fulfillment and post-sales support. Technical Advisory: Utilize the company's extensive product database to guide clients toward the correct automated components, pneumatic tools, and industrial software. Cross-Functional Collaboration: Liaise with the global engineering and logistics departments to resolve complex supply chain or technical application issues. Data Integrity: Maintain an impeccable CRM record, ensuring that all client specifications and feedback are documented to drive continuous service improvement. Candidate Profile We are looking for a professional who takes pride in "owning" a problem until it is solved. Linguistic Excellence: Native or near-native mastery of Danish (C1/C2). Your written and verbal communication must be flawless. Business Engl
📌 Danish Speaking Customer Advisor (Barcelona)
🏢 Eco Plus Solutions
📍 Barcelona