Key Responsibilities : Customer Support : Respond to
customer inquiries via phone, email, and live chat, providing
timely and accurate assistance. Account Management : Manage and
nurture relationships with clients, ensuring their satisfaction
with our products and services. Problem Resolution : Troubleshoot
and resolve any issues customers may face, escalating complex
problems to the appropriate teams. Customer Onboarding : Assist new
clients with onboarding processes, ensuring they understand how to
use the company’s products and services effectively. Follow-up :
Conduct follow-up communication to ensure customer satisfaction and
maintain ongoing relationships. Feedback Management : Collect and
report customer feedback to help improve products and services.
Requirements : Language Skills : Fluent Danish speaker with a
strong command of English (B2-C1). Communication Skills : Excellent
verbal and written communication skills, with the ability to




explain complex information clearly. Customer Service : Passion for
helping customers and providing a high level of service.
Problem-Solving Skills : Ability to troubleshoot and resolve
customer issues efficiently. Organizational Skills : Strong
attention to detail and ability to manage multiple client accounts
simultaneously. Team Player : Ability to collaborate with other
departments to ensure customer needs are met. Benefits :
Competitive salary package. Opportunity to grow within the company
and develop account management skills. On-site work environment
with a dynamic team in Malaga. Regular working hours, with an early
finish on Fridays. Continuous training and support to develop your
career in customer support and account management.

📌 Hybrid Danish Speaking Junior Account Manager (Málaga)
🏢 Cross Border Talents
📍 Málaga