German Customer Support Specialist – Banking Sector Madrid, Spain | International Banking Project | Career Growth Opportunity Join the Teleservices company and become part of a high-performing international customer support team working for one of the most recognized names in the banking sector. If you are a native German speaker with strong communication skills and a passion for helping customers through phone, chat, and email, this is your opportunity to build a stable long-term career in Madrid within a integral financial environment. Why This Opportunity Stands Out International banking project with strong brand exposure Permanent contract after only 3 months Competitive salary + annual bonus Paid training & structured onboarding program Multicultural and international working environment Multichannel support (phone, chat, email) Access to shift rotation including night shifts Position Details Role: German Customer Support Specialist – Banking Sector Location: Madrid Start Date: 18 May 2026 Contract Structure 3-month temporary contract (initial phase)



Permanent contract based on performance Salary Package – Madrid €22,800 gross/year €1,200 annual performance bonus Your Responsibilities As part of the German banking support team, you will: Support customers via phone, email, and chat Handle banking-related inquiries and front desk incidents Deliver fast, accurate, and customer-oriented solutions Maintain high service quality standards Ensure efficient resolution of customer issues Provide professional support to German-speaking clients Training & Working Hours Initial Training Starts: 18/05/2026 First 5 weeks: 09:00 – 15:00 (initial schedule) Gradual increase up to 35h/week From Week 6 onwards: Full-time: 39h/week Available Shifts (Madrid Only) Morning: 07:00 – 16:00 Afternoon: 14:00 – 24:00 Night: 22:00 – 07:00 Candidate Profile We are looking for candidates who: Are native German speakers (mandatory) Have Spanish level B2 or higher Are confident in customer commu

📌 German Customer Support Specialist – Banking Sector (Madrid)
🏢 CBT
📍 Madrid