CrowdFarming® is the leading European tech marketplace
connecting farmers directly with consumers. We are building the
technology and logistics to provide consumers with access to the
largest catalog of organic and regenerative farmers. Our vision is
to create the most sustainable food supply chain, ensuring that
farmers receive fair prices for their organic products while
consumers receive fresh food that travels 75% less time than in
supermarkets. Since our launch in 2017, we have partnered with over
300 farmers across Europe. CrowdFarming is present in 8 countries
and sells to more than 600,000 customers in 32 countries. ?About
the Role We are looking for passionate Customer Service Specialists
to join our growing team (French, German and Italian) and help us
deliver an outstanding experience to our community across Europe.
What you’ll do: Support and advise customers via phone, email, and
social media Handle enquiries related to orders, deliveries,
transport issues, and the CrowdFarming philosophy Resolve incidents
in a proactive, solution-oriented way Promote conscious and




sustainable consumption through every interaction Collect and share
customer insights with internal teams Collaborate
cross-functionally to ensure a smooth customer journey Translate
and proofread website content in your native language If you thrive
in dynamic environments, care deeply about sustainability, and love
helping people, we’d love to hear from you. ? ?About the Role
Native-level speaker of French, German, or Italian. Good command of
English (Spanish is a plus). At least 1 year of experience in
customer service. Professional experience in sales, customer
service, logistics, agriculture, and/or online retail is a plus.
Able to work independently while being a strong team player.
Adaptable, proactive, and ambitious. Calm and solution-oriented in
stressful or unexpected situations. Passionate about sustainability
— your eco-heart beats green. ? What We Offer A permanent full-time
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📌 Customer Service Specialist (Madrid)
🏢 Crowdfarming
📍 Madrid