Location: Barcelona, Spain (On-site – REMOTE option
available after training) Start Date: ASAP Schedule: 39 hours per
week, Monday – Friday, 09:00 – 18:00 Department: Customer Service
About the Role We are looking for a Dutch-speaking Customer
Experience Specialist to join a leading team in the automotive
industry . In this role, you will be responsible for delivering
outstanding customer support and ensuring a premium service
experience aligned with the standards of a luxury automotive brand
. You will act as the main point of contact for customers,
assisting with inquiries and providing solutions while maintaining
a high level of professionalism and customer satisfaction. Key
Responsibilities Provide high-quality customer support via phone,
email, and other communication channels. Assist customers with
inquiries related to automotive products, services, and processes.
Deliver a premium customer experience in line with luxury brand
expectations. Resolve customer issues efficiently while maintaining
a positive customer relationship. Accurately document customer




interactions in internal systems. Work closely with internal teams
to ensure effective issue resolution and service quality. Identify
opportunities to improve the overall customer experience.
Requirements Native or fluent Dutch (C2 level) and good English
communication skills. Previous experience in customer service or
sales . Experience working with luxury or premium brands is
considered a strong advantage. Excellent communication and
interpersonal skills. Customer-oriented mindset with strong
problem-solving abilities. Ability to work in a fast-paced and
international environment. Work Model On-site position in
Barcelona. Candidates may work remotely from Spain after the
training period , but must be based in Barcelona during training .
What We Offer Opportunity to work with a prestigious automotive
brand . International and dynamic work environment. Stable
Monday–Friday schedule (09:00–18:00) . Career grow

📌 Dutch-speaking Junior Customer Experience Specialist (Barcelona)
🏢 Cross Border Talents
📍 Barcelona