Quality & Defect Manager (Contract)

Location: Fully Remote (UK)
Rate: Crica £300 per day (Outside IR35)
Contract Length: Initial 3-month assignment with possible extension
Equipment: Contractor to provide own laptop and equipment
Engagement: Outside IR35

Overview

We are seeking an experienced Quality & Defect Manager to support the delivery of a critical Central Government portfolio. The successful candidate will be responsible for driving quality assurance activities, managing complex defect lifecycles, and coordinating testing and remediation across multiple suppliers within a challenging multi-vendor environment.
This role is ideally suited to a professional with strong stakeholder management skills, extensive public sector experience, and a proven track record of improving quality outcomes across large-scale technology programmes.

Key Responsibilities
- Lead quality and defect management activities across a dedicated programme portfolio.
- Manage the end-to-end defect lifecycle, ensuring timely triage, prioritisation, assignment, resolution, and closure.




- Coordinate defect management activities across multiple suppliers and delivery partners.
- Establish and maintain quality metrics, reporting, dashboards, and governance processes.
- Facilitate defect review meetings, root cause analysis sessions, and quality improvement initiatives.
- Work closely with programme managers, delivery teams, business stakeholders, and suppliers to resolve issues effectively.
- Monitor testing progress and ensure quality standards are consistently met throughout delivery.
- Identify quality risks and implement mitigation plans.
- Produce regular management information and quality reports for senior stakeholders.
- Drive continuous improvement in testing, defect management, and quality assurance processes.

Essential Experience
- Proven experience as a Quality Manager, Defect Manager, Test Manager, or similar role.
- Strong experience working within complex multi-vendor delivery

📌 Quality & Defect Manager (España)
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