Flemish-Speaking Customer Experience Specialist –
Automotive Industry – Remote (Spain) Introduction A integral customer
experience and technology services provider is seeking a
Flemish-speaking Customer Experience Specialist to support a
premium automotive brand. This is a fully remote position available
to candidates living anywhere in Spain. The role focuses on
delivering high-quality interactions with prospective customers who
have expressed interest in luxury vehicles and services.
Responsibilities Conduct structured follow-up calls with
prospective customers interested in premium automotive products.
Represent a prestigious automotive brand with high professionalism
and a customer-first approach. Identify and address customer
hesitations, particularly concerning pricing, specifications, and
preferences. Reinforce brand value and provide clear, persuasive
information to support the customer's decision-making process.
Collect and summarize detailed insights from customer conversations
to assist retailer and sales teams. Manage continuity in




communication by handling both follow-up and offer-related calls
with the same prospects. Ensure all interactions align with the
brands premium quality standards and customer experience
expectations. Requirements Fluent in Flemish and English (written
and spoken). High school diploma required; a background in
business, communications, or automotive studies is a plus. Previous
experience in customer service or sales, ideally within the
automotive or premium product sectors. Strong communication skills
with the ability to interact confidently with high-end or
executive-level clients. Genuine interest in the automotive
industry and high-end products. Professional and structured
approach when discussing sensitive topics like pricing and offers.
Comfortable following structured call guidelines and producing
written interaction summaries. What is Offered Work Location :
Fully remote from anywhere in Spain. Full-time permanent contract

📌 Flemish-Speaking Customer Experience Specialist (Málaga)
🏢 Kats Recruitment
📍 Málaga