Dutch & French-Speaking Customer Service Representative – Barcelona, Spain Role Overview We are partnering with a general technology solutions leader to recruit proactive, customer-focused professionals in Barcelona . In this role, you will represent a leading tech brand, supporting business clients across Europe by managing orders, providing catalog guidance, and offering first-level technical support. You will work on-site in a vibrant, international office environment utilizing CRM systems and SAP tools. Your Responsibilities Inbound Management: Handle incoming customer inquiries and calls through the dedicated CRM portal. Order Administration: Process customer orders and create price quotations directly within the SAP system . Logistics Communication: Track delivery timelines and manage customer expectations professionally. Product Consultations: Provide expert product guidance based on catalog-level knowledge. Technical Assistance: Offer first-level technical support to help clients identify the best products and solutions for their needs. Requirements Languages:



Fluent or bilingual in both Dutch and French , alongside an advanced level of English . Education: Minimum of a High School diploma or equivalent. Commitment: A strong interest in technical topics and a willingness to commit to the project long-term ( 2+ years ). Skills: Excellent communication, customer orientation, commercial awareness, and a business-focused mindset. The Offer Contract: Full-time, permanent Spanish contract Compensation: Competitive base salary accompanied by an annual performance bonus . Onboarding: Fully paid initial training and comprehensive onboarding process. Location: Modern, easily accessible office located in Barcelona . Development: Career progression support with access to specialized courses and upskilling programs. Perks & Culture: Work within a progressive, multicultural team environment situated close to the beach under the Spanish sun. Are you ready to elevate your ca

📌 Dutch French-Speaking Customer ServiceRepresentative (Barcelona)
🏢 Kats Recruitment
📍 Barcelona